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To report waste, abuse, or fraud, choose one of the following:

Call the Ascension Values Line Number at 1-800-707-2198
Call the OIG Hotline at 800-436-6184
Visit ReportTexasFraud.com. Select the box labeled “Report Fraud” to complete the online form.
Report directly to your health plan:
Compliance Officer
Dell Children’s Health Plan Appeals
1345 Philomena St., Ste. 305
Austin, TX 78723

24-hour Nurse Helpline
Línea de ayuda de enfermería las 24 horas
1-855-712-6700 (TTY 7-1-1)

CHIP and STAR Program Helpline
Línea de ayuda del programa CHIP y STAR
1-800-964-2777 (TTY 7-1-1 or 1-800-735-2989)
Monday through Friday (Lunes a Viernes) 8 a.m. to 6 p.m. CT.

Behavioral Health and substance abuse hotline
Línea directa de salud conductual y abuso de sustancias
1-800-424-1764 (TTY 7-1-1) | 24/7

Provider Services
Servicios para Proveedores
1-844-781-2343 (TTY 7-1-1)
Monday-Friday (Lunes a Viernes) 8 a.m.-5 p.m.
Claim status, eligibility, general questions and authorizations.
Estatus de reclamos, elegibilidad, preguntas generales y autorizaciones.

Pharmacy and prescriptions
Farmacia y recetas médicas
1-855-921-6284 (TTY 7-1-1)

Vision
Visión
Superior Vision 1-800-879-6901

Dental care: If you have dental questions, call your dental plan:
Atención dental: Si tiene preguntas dentales, llame a su plan dental:

DentaQuest
- CHIP: 1-800-508-6775
- STAR Medicaid: 1-800-516-0165
MCNA Dental: 1-800-494-6262
UnitedHealthcare Dental: 1-877-901-7321

Transportation
Transporte
1-844-867-2742

After hours locations

Urgent care centers