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Come see us in person for help. Appointment required. Every first Monday from 4 p.m. to 7 p.m. Every third Tuesday from 11 a.m. to 2 p.m. Braker Pointe 10801 N. Mopac Expressway Building 3 Austin, TX 78759 For more information, call us at 512-324-DCHP (3247) or email us at DCHPCommunityOutreach@ascension.org.
Dell Children’s Health Plan
To report waste, abuse, or fraud, choose one of the following:
24-hour Nurse Helpline
Línea de ayuda de enfermería las 24 horas
1-855-712-6700 (TTY 7-1-1)
CHIP and STAR Program Helpline
Línea de ayuda del programa CHIP y STAR
1-800-964-2777 (TTY 7-1-1 or 1-800-735-2989)
Monday through Friday (Lunes a Viernes) 8 a.m. to 6 p.m. CT.
Behavioral Health and substance abuse hotline
Línea directa de salud conductual y abuso de sustancias
1-800-424-1764 (TTY 7-1-1) | 24/7
Provider Services
Servicios para Proveedores
1-844-781-2343 (TTY 7-1-1)
Monday-Friday (Lunes a Viernes) 8 a.m.-5 p.m.
Claim status, eligibility, general questions and authorizations.
Estatus de reclamos, elegibilidad, preguntas generales y autorizaciones.
Pharmacy and prescriptions
Farmacia y recetas médicas
1-855-921-6284 (TTY 7-1-1)
Vision
Visión
Superior Vision 1-800-879-6901
Dental care: If you have dental questions, call your dental plan:
Atención dental: Si tiene preguntas dentales, llame a su plan dental:
Transportation
Transporte
1-844-867-2742
Language Help: Español | Tiếng Việt | 中文普通话 | Tagalog | Deutsch | Français | اُردُو | 한국어 | العربية | Ìgbò | ગજુ રાતી | తెలుగు | فارسی | മലയാളം
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You can also view a list of urgent care and after hours locations here.