Claims
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Claims
For questions about claims, please contact Provider Services. The Provider Customer Services department can help with information about:
- Claim status
- Eligibility
- Benefits
- Authorizations
- Reimbursement policies (link to come)
- General questions
To contact Provider Customer Services:
- Phone: 1-844-781-2343
Dell Children’s Health Plan uses Smart Data Solutions (SDS) for electronic claims submissions. Please see the links below for access and resources to register and use the portal.
Electronic claims payer ID: 38261
For questions, please contact Dell Children’s Health Plan Provider Customer Services at 1-844-781-2343.
Submit paper claims to:
Dell Children’s Health Plan
PO Box 37502
Oak Park, MI
48237-0502
Timely filing is within 95 days
Register for EFT/ERA services through our ePayment Center Program:
Notices and updates
2025
- Claims Reprocessing Due Date Extended
- Prior Authorizations Extended 2025 Texas Flooding
- 2025 Texas Flooding Appeal and Continuation of Benefit Extensions
- CLIA Certification Reminder
- Sleep Studies Policy Updates
- Texas Health and Human Services Commission (HHSC) Enrollment Revalidation Update
- HCCADs Separate Reimbursement and Claims Notice
- Electronic Funds Transfer Fraud Scheme
