Value-added services

Members love our value-added services.

As a Dell Children’s Health Plan member, you can expect more. On top of the health care coverage you get with any CHIP or STAR Medicaid health plan, we offer many value-added services that our members love!

Limitations and restrictions may apply. This list is not all inclusive. See your member handbook for more information and how to get these services. Items with (*) are not available for CHIP Perinate members.

The following value-added services are available beginning September 1, 2023 through August 31, 2024.

Earn rewards for doing healthy activities, like getting certain checkups or vaccines
  • $20 gift cards each year for getting annual Texas Health Steps or well-child checkups on time.*
  • $20 gift card for each timely Texas Health Steps or well-child checkup at 18, 24 and 30 months.
  • $120 gift card for members who get all 6 checkups, newborn through 15 months, according to the Texas Health Steps or well-child checkup schedule.
  • $20 gift card for receiving the full series of Rotavirus vaccine.
  • $50 gift card for members age 9 through 13 who get the full series of the Immunizations for Adolescents (IMA), which is the full series of the HPV (human papillomavirus) vaccine, one dose of meningococcal vaccine and one Tdap vaccine.
  • $25 gift card for women receiving a chlamydia screening by age 24. STAR members only.
  • $25 gift card for over-the-counter products for members age 6 months through 24 months for getting the full series of the flu vaccine.
  • $25 gift card for members age 3 and older for getting an annual flu vaccine.
  • $40 voucher to spend at the Dell Children’s Medical Center’s Simply Safety Centers for Members age 3 to 18 who get an annual checkup within 90 days of joining Dell Children’s Health Plan.
  • $20 gift card for members newly diagnosed with ADHD and have a follow-up visit with their provider within 30 days of starting medication treatment.
  • $50 gift card for getting a prenatal checkup in the first trimester or within 42 days of enrollment with the health plan in any trimester.*
  • $75 gift card for getting a postpartum checkup 7 to 84 days after giving birth.*
Vision services
  • Up to $100 for nicer lenses and frames every 2 years, including Medicaid benefit.
  • Up to $100 for contacts (standard and disposable) every 2 years, including Medicaid benefit.


Call Superior Vision of Texas at 1-800-879-6901 or visit their website for these benefits.

Club memberships
  • Up to $50 per semester for Boys & Girls Club membership.
  • Membership at Hays County YMCA locations for members through age 12.
  • Planet Fitness membership for members 15 years and older.
  • Spring break and summer overnight camps for members 9 to 18 years old.
Safety gear for your family
  • $40 voucher for items at Dell Children’s Simply Safety Centers for members ages 3-18 who get an annual well-child checkup within 90 days of joining the health plan.
  • A convertible car seat at Dell Children’s Simply Safety Centers for pregnant members who complete 6 prenatal visits while a member of the health plan.
Sports and school physicals

One sports or school physical each year for members through age 18.

Asthma, diabetes, weight management and hypertension management
  • Allergy-free pillow cover for members in the asthma service coordination program (one per year).
  • Allergy-free mattress cover for members in the asthma service coordination program (one per year).
  • $20 for members who get a diabetes screening HbA1c blood sugar test.
  • $20 for diabetic members who get an HbA1c blood test result less than 8, once every 6 months.
  • $20 gift card for members newly diagnosed with ADHD and have a follow up visit with their provider within 30 days of starting medication treatment.
  • Interactive tools for members in one of our service coordination programs for diabetes, asthma, weight management or hypertension.
Mental well-being
  • Online resources to support pregnant women with early parenting, and for all members ages 13 and older with stress, anxiety, depression, chronic pain or substance abuse.
  • $20 gift card for members who have a follow-up outpatient visit with a mental health provider within 7 days of discharge from the hospital for a mental health condition.*
MyStrength App

MyStrength is a self-guided online tool for members to learn to reduce chronic pain, stress, anxiety, depression or substance abuse.

Visit mystrength.com. You can also call 1-800-945-4355 (TTY 7-1-1).

INSTRUCTIONS:

  1. Visit mystrength.com or download the myStrength mobile app
  2. Select Sign up
  3. Use access code DCHP
  4. Complete a brief personal profile.


For ages 13+

Education support
  • Members between grade 9 and 12 can get a $25 gift card per semester for ($50 max per year):
    • A GPA of 3.0 or greater.
    • Attendance record of 90% or higher
    • Attending an IEP or 504 meeting
  • For members ages 17 and older, Dell Children’s Health Plan will cover the cost of GED online preparation courses and coaching sessions.
  • For members ages 17 to 20, Dell Children’s Health Plan will cover the fee of the high school equivalency test.
  • Expert guidance for members with health conditions in public schools needing IEP or 504 accommodations.
  • Educational advocacy assistance for members in public school with health comorbidities and intellectual or developmental disabilities.
Support for members with intellectual or developmental disabilities
  • $25 gift card for high school students attending their IEP or 504 meetings.
  • Movie theater gift card for children with autism for sensory friendly films.
  • Expert guidance for children with health conditions in public schools who need IEP or 504 accommodations.
  • Educational advocacy assistance in public schools for individuals with health comorbidities and intellectual or developmental disabilities.
  • Mobile learning app for children 2 to 8 years old with autism or speech delay.
24-hour Nurse HelpLine
  • Our 24-hour Nurse HelpLine is available 24 hours a day, 7 days a week, 365 days a year. Call 1-855-712-6700 (TTY 7-1-1)
Extra help getting a ride

You can get a ride to doctor visits, pregnancy or birthing classes, WIC offices, food banks, grocery stores, Dell Children’s Health Plan meetings, child day care, houses of worship, employment search locations, libraries and other approved locations.

  • To schedule a ride, please call 1-844‐867‐2742 (TTY 7-1-1) or use the Access2Care app, available from the App Store or Google Play.
  • Dell Children’s Health Plan will use Access2Care to arrange travel.
  • You can call 24 hours a day, 7 days a week, 365 days a year.
Social services resources

Members can access the Social Services resource directory online to help locate community supports such as food and nutrition, housing, education, and employment services through neighborhoodresource.findhelp.com

Spiritual care

Spiritual care attends to our members’ spiritual needs as they cope with illness, loss, grief or pain and to help them heal emotionally regaining a sense of spiritual well-being.

Here are the instructions to get spiritual care virtually, when and where you need it.

Access practices and techniques to support overall wellbeing and spiritual health online through the Member Portal.

After hours locations

You can also view a list of urgent care and after hours locations here.

Urgent care centers

You can also view a list of urgent care and after hours locations here.