Provider links

Provider links

Claims and reimbursement

Manuals and guides

Pharmacy

Prior authorizations

Updating provider information with Dell Children's Health Plan

Please contact Provider Relations at SHPProviderServices@seton.org to make any changes to a provider’s address, phone number, group affiliation or other updates.

Telemedicine and Telehealth Delivery of Behavioral Health Medicaid Benefits Education

As mandated by Texas House Bill 4, 87th Legislature, Regular Session, 2021, the Texas Health and Human Services Commission (HHSC) implemented changes to the permanent delivery of some of the behavioral health Medicaid benefits by synchronous audiovisual or synchronous telephone (audio-only) technology, effective September 1, 2022.

HHSC created an educational video on the Texas Medicaid & Healthcare Partnership’s (TMHP’s) YouTube channel and TMHP’s Learning Management System (LMS). Additionally, HHSC created two infographics outlining the changes that are also posted to TMHP’s LMS.

2 ways to watch:

  • Watch on YouTube
  • Access TMHP’s LMS
    • Providers must have a username and password to access training in the LMS.
    • To get a username and password, providers must create an account by completing the New User Registration form on the LMS.
    • New LMS users can access materials and take courses immediately after they register.
    • Providers can always access computer-based training and additional training materials on the LMS.
    • For LMS access issues, email TMHP LMS support at TMHPTrainingSupport@tmhp.com.

For more information, call the TMHP Contact Center at 800-925-9126, or contact Dell Children’s Health Plan Provider Relations at 1-844-781-2343 or shpproviders@seton.org.

After hours locations

You can also view a list of urgent care and after hours locations here.

Urgent care centers

You can also view a list of urgent care and after hours locations here.