Provider links
Provider links
Claims and reimbursement
Manuals and guides
- Medicaid/CHIP Provider Manual
- CHIP & STAR Quick Reference Guide
- CHIP Provider Directory
- CHIP Perinatal Provider Directory
- STAR Provider Directory
- Texas Medicaid & Healthcare Partnership
- Texas Health and Human Services Commission
- Texas Medicaid/CHIP Vendor Drug Program
- Behavioral Health Provider Search
- CHIP Perinate FAQ: Billing for hospital services
Pharmacy
Prior authorizations
Updating provider information with Dell Children's Health Plan
- If you are an already contracted group but need to add a new provider, you can easily submit the Add a Provider to an Existing Group Contract form to our Provider Relations inbox at shpproviderservices@seton.org.
- If you need to make any changes to a provider’s address, phone number, group affiliation or other updates, please request for our “Additional Changes Roster” spreadsheet by emailing our Provider Relations inbox at shpproviderservices@seton.org.
Telemedicine and Telehealth Delivery of Behavioral Health Medicaid Benefits Education
As mandated by Texas House Bill 4, 87th Legislature, Regular Session, 2021, the Texas Health and Human Services Commission (HHSC) implemented changes to the permanent delivery of some of the behavioral health Medicaid benefits by synchronous audiovisual or synchronous telephone (audio-only) technology, effective September 1, 2022.
HHSC created an educational video on the Texas Medicaid & Healthcare Partnership’s (TMHP’s) YouTube channel and TMHP’s Learning Management System (LMS). Additionally, HHSC created two infographics outlining the changes that are also posted to TMHP’s LMS.
2 ways to watch:
- Watch on YouTube
- Access TMHP’s LMS
- Providers must have a username and password to access training in the LMS.
- To get a username and password, providers must create an account by completing the New User Registration form on the LMS.
- New LMS users can access materials and take courses immediately after they register.
- Providers can always access computer-based training and additional training materials on the LMS.
- For LMS access issues, email TMHP LMS support at TMHPTrainingSupport@tmhp.com.
For more information, call the TMHP Contact Center at 800-925-9126, or contact Dell Children’s Health Plan Provider Relations at 1-844-781-2343 or shpproviders@seton.org.
