Come see us in person for help. Appointment required. Every first Monday from 2 p.m. to 6 p.m. Every third Tuesday from 10 a.m. to 2 p.m. 1345 Philomena St., Ste. 305 Austin, TX 78723 For more information, call us at 512-324-DCHP (3247) or email us at DCHPCommunityOutreach@ascension.org.
Wednesday, February 25 11:30 a.m. to 1:00 p.m. Family Resource Center Dobie Middle School 1200 East Rundberg Ln. Austin, TX 78753 *Look for purple signs at the portables at the back of the school
Dell Children’s Health Plan
To report waste, abuse, or fraud, choose one of the following:
24-hour Nurse Helpline
Línea de ayuda de enfermería las 24 horas
1-855-712-6700 (TTY 7-1-1)
CHIP and STAR Program Helpline
Línea de ayuda del programa CHIP y STAR
1-800-964-2777 (TTY 7-1-1 or 1-800-735-2989)
Monday through Friday (Lunes a Viernes) 8 a.m. to 6 p.m. CT.
Behavioral Health and substance abuse hotline
Línea directa de salud conductual y abuso de sustancias
1-800-424-1764 (TTY 7-1-1) | 24/7
Provider Services
Servicios para Proveedores
1-844-781-2343 (TTY 7-1-1)
Monday-Friday (Lunes a Viernes) 8 a.m.-5 p.m.
Claim status, eligibility, general questions and authorizations.
Estatus de reclamos, elegibilidad, preguntas generales y autorizaciones.
Pharmacy and prescriptions
Farmacia y recetas médicas
1-855-921-6284 (TTY 7-1-1)
Vision
Visión
Superior Vision 1-800-879-6901
Dental care: If you have dental questions, call your dental plan:
Atención dental: Si tiene preguntas dentales, llame a su plan dental:
Transportation
Transporte
1-844-867-2742
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You can also view a list of urgent care and after hours locations here.