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Trunk or Treat

Del Valle ES 5400 Ross Rd., Del Valle, Texas

Fall Fest

Bluebonnett Trail ES 11316 Farmhaven Rd., Austin, Texas

Hope Fest

Northeast Early College High School 7104 Berkman Dr., Austin, TX, United States
Need help renewing your Medicaid or CHIP coverage
Event Series Come see us in person for help. Appointment required.

Need help renewing your Medicaid or CHIP coverage?

1345 Philomena St. 1345 Philomena St., Ste. 305, Austin, United States

Come see us in person for help. Appointment required. Every first Monday from 2 p.m. to 6 p.m. Every third Tuesday from 10 a.m. to 2 p.m. 1345 Philomena St., Ste. 305 Austin, TX 78723 For more information, call us at 512-324-DCHP (3247) or email us at DCHPCommunityOutreach@ascension.org.

Meeting of the Members Advisory Group (MAG)

North Austin YMCA 1000 W Rundberg Ln, Austin, TX, United States

Your voice is important to us! The Member Advisory Group (MAG) gives our members an opportunity to tell us about how we can make Dell Children’s Health Plan work better for our members. Dell Children’s Health Plan members will get a $25 reward for attending. Please bring your Dell Children’s Health Plan ID card. Thursday, […]

Need help renewing your Medicaid or CHIP coverage
Event Series Come see us in person for help. Appointment required.

Need help renewing your Medicaid or CHIP coverage?

Braker Pointe 10801 North MoPac Expressway, Building 3, Austin, TX, United States

Come see us in person for help. Appointment required. Every first Monday from 4 p.m. to 7 p.m. Every third Tuesday from 11 a.m. to 2 p.m. Braker Pointe 10801 N. Mopac Expressway Building 3 Austin, TX 78759 For more information, call us at 512-324-DCHP (3247) or email us at DCHPCommunityOutreach@ascension.org.

Dell Children’s Health Plan

To report waste, abuse, or fraud, choose one of the following:

  • Call the Ascension Values Line Number at 1-800-707-2198
  • Call the OIG Hotline at 800-436-6184
  • Visit ReportTexasFraud.com. Select the box labeled “Report Fraud” to complete the online form.
  • Report directly to your health plan:
    Compliance Officer
    Dell Children’s Health Plan Appeals
    1345 Philomena St., Ste. 305
    Austin, TX 78723

24-hour Nurse Helpline
Línea de ayuda de enfermería las 24 horas
1-855-712-6700 (TTY 7-1-1)

CHIP and STAR Program Helpline
Línea de ayuda del programa CHIP y STAR
1-800-964-2777 (TTY 7-1-1 or 1-800-735-2989)
Monday through Friday (Lunes a Viernes) 8 a.m. to 6 p.m. CT.

Behavioral Health and substance abuse hotline
Línea directa de salud conductual y abuso de sustancias
1-800-424-1764 (TTY 7-1-1) | 24/7

Provider Services
Servicios para Proveedores
1-844-781-2343 (TTY 7-1-1)
Monday-Friday (Lunes a Viernes) 8 a.m.-5 p.m.
Claim status, eligibility, general questions and authorizations.
Estatus de reclamos, elegibilidad, preguntas generales y autorizaciones.

Pharmacy and prescriptions
Farmacia y recetas médicas
1-855-921-6284 (TTY 7-1-1)

Vision
Visión
 Superior Vision 1-800-879-6901

Dental care: If you have dental questions, call your dental plan:
Atención dental: Si tiene preguntas dentales, llame a su plan dental:

  • DentaQuest
    • CHIP: 1-800-508-6775
    • STAR Medicaid: 1-800-516-0165
  • MCNA Dental: 1-800-494-6262
  • UnitedHealthcare Dental: 1-877-901-7321
 

Transportation
Transporte
1-844-867-2742

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After hours locations

You can also view a list of urgent care and after hours locations here.

Urgent care centers

You can also view a list of urgent care and after hours locations here.