Join us for our upcoming Member Advisory Group meeting. Enjoy a great conversation, share your feedback and receive a $25 reward for attending. Tuesday, November 10 11:30 a.m. to 1:00 p.m. East Communities YMCA: 5315 Ed Bluestein Blvd, Austin, TX 78723 We’d love to see you there! Reserve your spot today at bit.ly/DCHP_mag.
Dell Children’s Health Plan
To report waste, abuse, or fraud, choose one of the following:
24-hour Nurse Advice Line
Línea de ayuda de enfermería las 24 horas
1-855-712-6700 (TTY 7-1-1)
STAR and CHIP Program Helpline
Línea de ayuda del programa STAR y CHIP
1-800-964-2777 (TTY 7-1-1 or 1-800-735-2989)
Monday through Friday (Lunes a Viernes) 8 a.m. to 6 p.m. Central Time.
Behavioral Health and substance use hotlines
Línea directa de salud conductual y uso de sustancias
1-800-424-1764 (TTY 7-1-1) | 24/7
1-855-780-5955 (TTY 7-1-1) | 24/7
Provider Services
Servicios para Proveedores
1-844-781-2343 (TTY 7-1-1)
Monday-Friday (Lunes a Viernes) 8 a.m.-5 p.m.
Claim status, eligibility, general questions and authorizations.
Estatus de reclamos, elegibilidad, preguntas generales y autorizaciones.
Pharmacy and prescriptions
Farmacia y recetas médicas
1-855-921-6284 (TTY 7-1-1)
Vision
Visión
Superior Vision 1-800-879-6901
Dental care: If you have dental questions, call your dental plan:
Atención dental: Si tiene preguntas dentales, llame a su plan dental:
Transportation
Transporte
1-844-867-2742 (TTY 7-1-1)
Language Help: Español | Tiếng Việt | 中文普通话 | Tagalog | Deutsch | Français | اُردُو | 한국어 | العربية | Ìgbò | ગજુ રાતી | తెలుగు | فارسی | മലയാളം
© Copyright 2026 Dell Children’s Medical Center of Central Texas
You can also view a list of urgent care and after hours locations here.