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Get the right care when you or your child are sick

How do I find an urgent care or after-hours clinic near me?

You don’t need a referral or an appointment to go to an urgent care or after-hours clinic. Just make sure they take Dell Children’s Health Plan. You can find an urgent care of after-hours clinic near you here. You can also call the 24-hour Nurse HelpLine at 1-855-712-6700 for advice or help finding care anytime, day or night, and on holidays.

To report waste, abuse, or fraud, choose one of the following:

Call the Ascension Values Line Number at 1-800-707-2198
Call the OIG Hotline at 800-436-6184
Visit ReportTexasFraud.com. Select the box labeled “Report Fraud” to complete the online form.
Report directly to your health plan:
Compliance Officer
Dell Children’s Health Plan Appeals
1345 Philomena St., Ste. 305
Austin, TX 78723

24-hour Nurse Helpline
1-855-712-6700 (TTY 7-1-1)

CHIP and STAR Program Helpline
1-800-964-2777 (TTY 7-1-1 or 1-800-735-2989)
Monday through Friday from 8 a.m. to 6 p.m. Central time.

Behavioral Health and substance abuse hotline
1-800-424-1764 (TTY 7-1-1)
Services available 24/7

Provider Services
1-844-781-2343 (TTY 7-1-1)
Monday-Friday 8 a.m.-5 p.m.
Claim status, eligibility, general questions and authorizations.

Pharmacy and prescriptions:
1-855-921-6284 (TTY 7-1-1)

Vision: Superior Vision 1-800-879-6901

Dental care: If you have dental questions, call your dental plan:

DentaQuest
- CHIP: 1-800-508-6775
- STAR Medicaid: 1-800-516-0165
MCNA Dental: 1-800-494-6262
UnitedHealthcare Dental: 1-877-901-7321

Transportation: 1-844-867-2742

Get the right care when you or your child are sick

How do I find an urgent care or after-hours clinic near me?

After hours locations

Urgent care centers