Maps - Dell Children's Health Plan

Urgent Care Centers

To report waste, abuse, or fraud, choose one of the following:

Call the Ascension Values Line Number at 1-800-707-2198
Call the OIG Hotline at 800-436-6184
Visit ReportTexasFraud.com. Select the box labeled “Report Fraud” to complete the online form.
Report directly to your health plan:
Compliance Officer
Dell Children’s Health Plan Appeals
1345 Philomena St., Ste. 305
Austin, TX 78723

24-hour Nurse Helpline
1-855-712-6700 (TTY 7-1-1)

CHIP and STAR Program Helpline
1-800-964-2777 (TTY 7-1-1 or 1-800-735-2989)
Monday through Friday from 8 a.m. to 6 p.m. Central time.

Behavioral Health and substance abuse hotline
1-800-424-1764 (TTY 7-1-1)
Services available 24/7

Provider Services
1-844-781-2343 (TTY 7-1-1)
Monday-Friday 8 a.m.-5 p.m.
Claim status, eligibility, general questions and authorizations.

Pharmacy and prescriptions:
1-855-921-6284 (TTY 7-1-1)

Vision: Superior Vision 1-800-879-6901

Dental care: If you have dental questions, call your dental plan:

Transportation: 1-844-867-2742