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Come see us in person for help. Appointment required. Every first Monday from 2 p.m. to 6 p.m. Every third Tuesday from 10 a.m. to 2 p.m. 1345 Philomena St., Ste. 305 Austin, TX 78723 For more information, call us at 512-324-DCHP (3247) or email us at DCHPCommunityOutreach@ascension.org.
Your voice is important to us! The Member Advisory Group (MAG) gives our members an opportunity to tell us about how we can make Dell Children’s Health Plan work better for our members. Dell Children’s Health Plan members will get a $25 reward for attending. Please bring your Dell Children’s Health Plan ID card. Thursday, […]
Come see us in person for help. Appointment required. Every first Monday from 4 p.m. to 7 p.m. Every third Tuesday from 11 a.m. to 2 p.m. Braker Pointe 10801 N. Mopac Expressway Building 3 Austin, TX 78759 For more information, call us at 512-324-DCHP (3247) or email us at DCHPCommunityOutreach@ascension.org.
You’re invited to pick up a Thanksgiving turkey or ham at the Dell Children’s Health Plan 2nd Annual Giving Thanks Event. There will be 200 turkeys or hams available (one per family, first come first serve). Present your Dell Children’s Health Plan ID card and you get to choose up to 3 sides. This will be a great […]
Come see us in person for help. Appointment required. Every first Monday from 4 p.m. to 7 p.m. Every third Tuesday from 11 a.m. to 2 p.m. Braker Pointe 10801 N. Mopac Expressway Building 3 Austin, TX 78759 For more information, call us at 512-324-DCHP (3247) or email us at DCHPCommunityOutreach@ascension.org.
Join Dell Children’s Health Plan to celebrate the holidays at the 2nd Annual Jingle-bell Bash. There will be a toy giveaway, resource fair, games, snacks, flu shots, booster seats, pictures with Santa and much more. Families attending the event will get three gifts, per family, at no cost! Dell Children’s Health Plan members will receive an extra […]
Come see us in person for help. Appointment required. Every first Monday from 2 p.m. to 6 p.m. Every third Tuesday from 10 a.m. to 2 p.m. 1345 Philomena St., Ste. 305 Austin, TX 78723 For more information, call us at 512-324-DCHP (3247) or email us at DCHPCommunityOutreach@ascension.org.
Come see us in person for help. Appointment required. Every first Monday from 2 p.m. to 6 p.m. Every third Tuesday from 10 a.m. to 2 p.m. 1345 Philomena St., Ste. 305 Austin, TX 78723 For more information, call us at 512-324-DCHP (3247) or email us at DCHPCommunityOutreach@ascension.org.
Dell Children’s Health Plan
To report waste, abuse, or fraud, choose one of the following:
24-hour Nurse Helpline
Línea de ayuda de enfermería las 24 horas
1-855-712-6700 (TTY 7-1-1)
CHIP and STAR Program Helpline
Línea de ayuda del programa CHIP y STAR
1-800-964-2777 (TTY 7-1-1 or 1-800-735-2989)
Monday through Friday (Lunes a Viernes) 8 a.m. to 6 p.m. CT.
Behavioral Health and substance abuse hotline
Línea directa de salud conductual y abuso de sustancias
1-800-424-1764 (TTY 7-1-1) | 24/7
Provider Services
Servicios para Proveedores
1-844-781-2343 (TTY 7-1-1)
Monday-Friday (Lunes a Viernes) 8 a.m.-5 p.m.
Claim status, eligibility, general questions and authorizations.
Estatus de reclamos, elegibilidad, preguntas generales y autorizaciones.
Pharmacy and prescriptions
Farmacia y recetas médicas
1-855-921-6284 (TTY 7-1-1)
Vision
Visión
Superior Vision 1-800-879-6901
Dental care: If you have dental questions, call your dental plan:
Atención dental: Si tiene preguntas dentales, llame a su plan dental:
Transportation
Transporte
1-844-867-2742
Language Help: Español | Tiếng Việt | 中文普通话 | Tagalog | Deutsch | Français | اُردُو | 한국어 | العربية | Ìgbò | ગજુ રાતી | తెలుగు | فارسی | മലയാളം
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You can also view a list of urgent care and after hours locations here.